王子腾,MSR5620 识别不到U盘导致配置文件无法导出
问题描述
MSR5620无法启动，配置文件没有备份。考虑在bootware界面将配置文件copy到U盘中，但是目前识别不到U盘。
过程分析
1、查询产品手册，MSR5620是有USB插槽的，支持U盘接入。
2、查看现场的操作步骤，也是正确的。
1）输入CTRL+B进入boot ware菜单
RAM test successful.
Press Ctrl+T to start five-step full RAM test...
Press Ctrl+Y to start nine-step full RAM test...
System is starting...
Press Ctrl+D to access BASIC-BOOTWARE MENU...
Booting Normal Extended BootWare
The Extended BootWare is self-decompressing.................................
........................Done.
****************************************************************************
* *
* BootWare, Version 1.03 *
* *
****************************************************************************
Compiled Date : Nov 8 2017, 15:30:05
CPU Type : bcm_arm
CPU Clock Speed : 1000MHz
Memory Type : DDR3 SDRAM
Memory Size : 2048MB
Memory Speed : 750MHz
Flash Size : 1024MB
BASIC CPLD Version : 001
EXTENDED CPLD Version : 001
PCB Version : Ver.A
BootWare Validating...
Press Ctrl+B to access EXTENDED-BOOTWARE MENU...
Password recovery capability is enabled.
Note: The current operating device is flash
Enter < Storage Device Operation > to select device.
2）输入4进入File Control
==========================<EXTENDED-BOOTWARE MENU>==========================
|<1> Boot System |
|<2> Enter Serial SubMenu |
|<3> Enter Ethernet SubMenu |
|<4> File Control |
|<5> Restore to Factory Default Configuration |
|<6> Skip Current System Configuration |
|<7> BootWare Operation Menu |
|<8> Skip Authentication for Console Login |
|<9> Storage Device Operation |
|<0> Reboot |
============================================================================
Ctrl+Z: Access EXTENDED ASSISTANT MENU
Ctrl+F: Format File System
Ctrl+C: Display Copyright
Enter your choice(0-9): 4
3）输入5 复制文件
===============================<File CONTROL>===============================
|Note:the operating device is flash |
|<1> Display All File(s) |
|<2> Set Image File type |
|<3> Set Bin File type |
|<4> Delete File |
|<5> Copy File |
|<0> Exit To Main Menu |
============================================================================
Enter your choice(0-5): 5
4）选择要复制的文件
'M' = MAIN 'B' = BACKUP 'N/A' = NOT ASSIGNED
============================================================================
|NO. Size(B) Time Type Name | |
|8 4738 Jan/01/2011 00:47:20 M flash:/startup.cfg |
============================================================================
Enter file No.:8
The selected file is :flash:/startup.cfg
5）选择要复制的设备，可以看到确实识别不到U盘，只能看到设备的flash
Choose copy dest device :
============================================================================
|NO. Device Name File System Total Size Available Space |
|1 flash YAFFS2 1048576KB 839862KB |
|0 Exit |
============================================================================
Enter your choice(0-1):0
3、跟现场沟通，反馈U盘是ntfs格式的，接口2.0。于是找到了问题所在，U盘格式需是FAT32格式，接口2.0及以上。
4、将U盘格式话，修改为FAT32，可以正常识别并成功导出配置文件。
解决方法
将U盘格式修改为FAT32。
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